Deposits, Withdrawals and Verification on duit11

Adding money to your duit11 balance starts at the cashier — a single screen inside your account that shows every available local wallet. We route deposits through DANA, OVO and GoPay because those rails are what most Indonesia accounts already use daily. Open your preferred wallet app, send to the account number shown in the cashier, confirm with your wallet PIN and

the balance appears on your duit11 account. No extra steps, no third-party redirect you need to track separately. Players in Yogyakarta and elsewhere across Indonesia follow the same process on any mobile device.

When you want to move funds out, head to the Withdraw section inside your duit11 cashier. You pick the wallet you want the payout sent to — DANA, OVO or GoPay — enter the amount and confirm. We process withdrawal requests against your verified account details, so your wallet name and registered number need to match what is on file. If they

do, the request moves through without friction. We do not attach invented speed promises to payouts; what we do commit to is a clear status update inside your account so you always know where your request stands.

Verifying your duit11 account is a security layer we put in place to protect your balance and your withdrawal access. It is not a barrier — it is what keeps your account yours. You will need to submit a copy of a valid national identity document and confirm that the wallet you use for withdrawals is registered in the same name. Once

verification clears, your withdrawal limit opens fully and future requests process against your confirmed profile without repeating the document step. The process runs inside your account settings and our Indonesia support team can assist if a document check takes longer than expected.